Merwyn A. Hayes, Ph. D.
CEO and President- Winston-Salem, NC

Merwyn is CEO and President of The Hayes Group International, Inc., a highly successful consulting firm focusing on people issues within organizations. The company was established by Merwyn in 1976 and has served over 1200 organizations.

Merwyn has personally worked with over 500 organizations. His writings and consulting focus on helping people individually and as teams. Much of his work centers on leadership development, team development, board and group facilitation, merger assessment and executive coaching. As a coach he has worked with executives from a cross section of industries and cultures: athletic coaches (pro & college); corporate chairmen and presidents; general managers/managing directors; leaders for medical and legal organizations; and unit leaders of all kinds.

Organizations in which Merwyn has recently worked include: ABB, Federation of State Medical Boards, Albany Medical Center, Augusta Newsprint, Benteler Automotive, Monsanto, University of New Mexico Medical School, GKN Automotive, Westinghouse, General Electric, Harvard University, R.J. Reynolds, Liberty Corporation, Yazaki, Cox Media, Duke Power Company, Delta plc, Bank of America, Wake Forest University Medical School, Siemens, University of Utah Medical School, Wachovia, International Paper and Curtiss Wright.

Prior to forming The Hayes Group, Merwyn taught at the University of Illinois, the University of Georgia, and Wake Forest University. At Wake Forest he was the Associate Dean of the Babcock Graduate School of Management, responsible for the Executive MBA and the Center for Management Development.

Merwyn was educated at Macalester College (B.A.); the University of Oregon (M.A.), the University of Illinois (Ph.D.); and Stanford University (post doctorate). All of his degrees are in communication. As a writer he is best known for his book on motivation: THE BELIEF SYSTEM: The Secret to Motivation and Improved Performance (co-authored with Thad Green), and his most recent book: GIVE TO GET LEADERSHIP: The Secret of the Hidden Paycheck (co-authored with Richard Huseman).

Marge Z. Hayes
Senior Partner - Winston-Salem, NC

Marge is a Senior Partner of The Hayes Group International, Inc. In this position she leads initiatives to improve leadership and organizational effectiveness. Examples of her recent consulting work include design and implementation of performance management systems; planning and team development for groups of executive leaders; change management; and management coaching.

Marge has been a part of The Hayes Group since 1995. Her work for Hayes has spanned a broad spectrum of companies, both large and small, international and domestic. Some companies with whom she has recently worked include: ABB, Augusta Newsprint, Delta, plc (London), GE Power Systems, GKN Driveline, International Paper, Liberty Broadcasting, The Education Center, The South Financial Group, University of Utah Medical Center, Wake Forest University Medical Center, Westinghouse and Yazaki.

Prior to joining Hayes, Marge held various positions in leadership, Human Resources and management and employee development for the Westinghouse Corporation. Her positions included hands-on experience at manufacturing sites, business unit sites, and at the corporate level. Much of her work in these positions included the delivery of organizational needs assessments, competency-based performance management systems, and the facilitation of strategic goal setting. She was also responsible for the leadership of highly successful employee participation programs.

Marge has a Bachelor of Arts from Chatham College and a Master of Science from LaRoche College, Pittsburgh, Pennsylvania.

Michael Amos
Director, European Operations - London

Mike is the Director, European Operations for The Hayes Group International. He works with the Hayes Group in a combination of business development and organizational consulting activities throughout Europe.

Prior to joining Hayes, Mike held various positions for Delta plc. Before joining Delta, he spent 20 years with Duracell International Inc where he was Vice President – HR for Europe and a member of the Top Management Team. His HR expertise included a broad spectrum of HR functions, with an emphasis on organizational development, performance management processes, and leadership coaching.

Mike has a BA with honors in Economics from Liverpool, FIPD and is an Accredited Executive Coach with the School of Coaching at The Industrial Society.

Angela Arrington
Pittsburgh, PA

Angela is a Consulting Associate with The Hayes Group International. She concentrates on the areas of business development, strategic planning, organizational development and facilitation. Angela has over seventeen years of experience in business development and marketing, business strategy and supplier development. She works with leadership teams to develop long-term business goals, strategies, action plans and performance measurements. She has also provided on-going support and assistance in strategy deployment and leads periodic strategy review sessions.

Prior to joining The Hayes Group, Angela worked for twelve years in the Electro-Mechanical Division of Westinghouse Electric Corporation, where she led Strategic Thinking sessions for all major business areas and was responsible for marketing communications. She began her career at Westinghouse in Purchasing. Angela holds a Bachelors of Science in Industrial Engineering from the University of Tennessee and a Masters of Science in Industrial Administration from Carnegie Mellon University.

Randall Baker, P.E.
Principal Consultant - Philadelphia, PA

Randall is a Principal Consultant with The Hayes Group International. Prior to becoming a management consultant, he accumulated twenty years experience in general management, business development, project management, design, product development, manufacturing, field service, and construction in the energy and utility industry with ABB and Westinghouse. Most recently he was Vice President and Division General Manager with ABB Power T&D Co., High Voltage and Power Systems Divisions. While at ABB he managed a number of businesses, several of which he transformed from loss positions to profitability.
Since joining Hayes, Randall applies his leadership skills in both an organizational/management consulting and training capacity. He leads the Hayes merger and acquisition activities and directs client projects that call on his experience in instituting functional excellence in a multi-cultural environment.

Randall has a B.S. in Electrical Engineering from Texas A&M University and has attended executive development programs at both Wharton Executive School of Management and Duke University Fuqua School of Business.

Bo Carrington
San Antonio, TX

Bo is a Senior Consultant for the Hayes Group International, Inc. Bo brings over 17 years of varied leadership experience to his clients. He has special skills in helping organizations bring out the best in themselves and their leaders.

Bo is a professional facilitator and trainer with particular expertise in leadership development and coaching.

His intuitive approach to coaching has assisted numerous leaders to grow through existing career barriers and has assisted a number of high potential leaders grow to assume new and expanded roles. His experience with facilitating change and growth with both formal and informal teams can be measured with his client’s successes.

As a consultant his ability to view business processes in a holistic manner has enabled him to be successful in implementing management and organizational changes that were tied to significant targeted improvements in corporate as well as individual performance.

Bo brings with him leadership experience from numerous business sectors that include investment & insurance, transportation/logistics, retail and manufacturing. He graduated from Hardin-Simmons University with a B.B.A. degree in Accounting. He also has an MBA with an emphasis in International Business and Human Resource Development from Hardin-Simmons. Bo has served as an Adjunct Professor with the University of Texas at San Antonio.

Michael D. Comer, D.M.
Consulting Partner - Winston-Salem, NC

Mike is Consulting Partner for The Hayes Group International, Inc. His concentration is in the areas of organizational development, leadership development, and training development and delivery. Mike has a wealth of consulting experience, including 6 years at Andersen Consulting (Accenture) in Washington, D. C. as a change management leader, and 10 years as an independent consulting at Ameritech, Digital Equipment Corporation, KPMG Peat Marwick, and Pharmacia Corporation. Mike joined the Hayes Group in 2000. Mike's clients include Federal Express, International Paper, Department of Defense, ABB, Promus Companies (Embassy Suites, Hampton Inns), Westinghouse, Quintiles, UnitedHealthcare, and Burger King Corporation.

Mike holds a MBA in Management/Finance from James Madison University a Doctor of Management (D.M.) degree in Organizational Leadership from the University of Phoenix.

Rich Conners
Apex, NC

Rich is the Founder and Managing Principal of Primarity Resources, and is an affiliate of Meridian Resources and The Hayes Group International. His career experiences include a healthy mix of consulting, entrepreneurial, and corporate executive achievements, enabling him to bring a well-rounded business perspective to every assignment.

Prior to becoming an entrepreneur, Rich spent 21 years as a Human Resources executive with companies like Bell & Howell, GKN Automotive, Inc, VDO-Yazaki Corporation, ABEX Friction Products Group and Bundy Corporation.

His experience includes successful change and performance management in a remarkably wide range of circumstances including rapid growth, acquisition, divestiture, start-up, relocation, downsizing, re-organization and re-engineering. He has worked with businesses in Canada, Mexico, India, Japan and much of Western Europe.

Rich has served as an advisor and leader in the areas of: New Business Start Up; Recruiting, Assessing, & Retaining Staff; Motivation, Performance, Teamwork & Coaching; Reward Systems; Organizational Planning & Development; Union Avoidance/Labor Relations; International Business; and Outplacement.

Rich holds a Bachelor of Science degree from Wayne State University, and has completed numerous executive development programs in both the United States and Europe. Rich lives and works in the Raleigh, North Carolina area.

Manuel Flores
El Paso, TX

Manuel serves as a Senior Training and Development Consultant with The Hayes Group International in Mexico and other Hispanic environments.

He has more than 20 years of experience in Training, Organizational Development, Human Resources, and has worked as Training and Development Manager and Personnel Manager for the maquiladora and national industries in México.

Recently Manuel worked as a Corporate Training Manager for “Grupo Zeta”, a leader company in Mexico and Central America in the distribution of “L.P. Gas”. During his career in Zeta Gas he promoted and developed programs for executive and management development, sales training certification, human integration and development, and change management.

In the maquiladora industry he has senior level experience in training and human resources, working with companies such as Philips, “Auto partes y Arneses de México” (Yazaki Corporation), Valmont electric, in which he implemented programs for functional training, formation of internal instructors, 5S training as well as an instructor in topics such as Leadership, Work Groups, Organizational Change, and Human Development

Manuel has been member and president of the AMECAP (Asociación Mexicana de Capacitacion) and has worked with different training organizations in Cd Juárez and México.

He graduated from the National Polytechnic Institute (Instituto Politécnico Nacional) with a degree in administration. He has a certification in Organizational Development given by the Valle de México University (Universidad del Valle de México).

Linda P. Flynn Ph. D.
Atlanta, GA

Linda is a Consulting Partner who works with Hayes clients in executive coaching, planning and team development facilitation, culture change projects, and leadership training. She has over 25 years of change management, organizational development and technology implementation experience in transportation, information technology and hospitality organizations. She has served as a Human Resource Director in two global organizations and has assisted over twenty companies in developing and executing people-related changes (related to technology implementation) over the past seven years in her role as Program Director at two Enterprise Resource Planning and Management software organizations.

Leveraging her education and experience, in recent years Linda has specialized in working with her clients to evaluate the strategic alignment of their HR organizations, implementing organizational change and determining the optimal use of enabling technologies.

In addition to her project and functional experience, she holds both a Master’s degree and a Ph.D. in Human Resources, has taught a variety of management courses at both the undergraduate and graduate levels, and is the recipient of two Graduate Teaching Excellence awards. Supported by a Hewitt Foundation grant, Linda conducted research on the use of mediation skills by managers, and consulted in both the public and private sectors on a variety of issues including performance management, compensation, executive development, and competency modeling.

Jane Handly
Dallas, TX

Jane Handly is a Senior Consultant with the Hayes Division of Propensity | Hayes International. She is recognized internationally as a Customer Service Specialist, having spoken to audiences around the world on this subject as well as having trained and consulted with hundreds of organizations in implementing world class customer service.

Jane has researched, studied and logged the performance of the best and the worst in service quality. Currently, she provides companies with the ability to get and keep their customers through achieving their goals using her customized, personalized presentations. Her clients include American Airlines, Marsh McClendon, Wachovia, Verizon, Southwest Airlines, Bristol Myers Squibb and Neiman Marcus.

She is the author of two books: “Getting Unstuck” and “Why Women Worry”, and has appeared as a guest on over 200 radio and television programs. Her work has been the subject of articles in Business Week, Ladies Home Journal, McCall’s, USA Today and Money Magazine.

Since 1982, Jane Handly has been a professional speaker, author and consultant. She earned her CSP (Certified Speaking Professional) from the National Speakers Association and was inducted into the Speakers Hall of Fame. She is a graduate of Wake Forest University with a Masters Degree in Communication.

Jane resides in Dallas, TX with her husband Bob, a noted author on Stress Management.

Ellie Hild
Director, Finance & Administration - Winston-Salem, NC

Ellie has worked with The Hayes Group for over 15 years. She is responsible for financial management including accounts receivable, accounts payable, payroll, purchasing, financial planning and reporting. Her administrative responsibilities include employee benefits plans, personnel functions, and general office operations.

Ellie has a Bachelor of Science in Business & Economics, from The University of North Carolina at Greensboro, North Carolina. Prior to joining The Hayes Group, Ellie has worked for the City of Lynchburg, Virginia administering federal grants for jobs programs, public safety grants, and HUD grants. She has also helped in development of other public service programs and has taught business classes at Forsyth Community College.

Tom Jackson
Senior Consultant - Fayettville, GA

Tom is a Senior Consultant with the The Hayes Group International. He has spent his career instilling, guiding and implementing best-in-class innovative practices in operations, business development, lean manufacturing, TQM and engineering. He specializes in establishing and executing management objectives with fiscal insight and accountability while providing leadership to the business sectors of operations, manufacturing and engineering communities to accelerate key aspects of next generation product/process development, supply chain management, enhanced productivity and customer satisfaction.

Tom brings with him over 25 years experience working with all core areas of operations, engineering, logistics, finance, IT and HR where he deftly provided comprehensive leadership, guidance and innovative methodologies to all areas and business management practices to align broad and diverse teams.

His corporate background includes executive level oversight and management in Fortune 500 global corporations and multi-state territories including complex projects in Georgia, Kentucky, North Carolina and Ohio. During his tenure in Georgia his company was selected as Georgia’s Manufacturer of the Year for large companies and also was recognized as one of the “Top 25” companies in Industry Week’s best plant competition. Additionally, as CEO/President, Tom has frequently secured profitable enhancements while implementing cost reduction initiatives, has successfully groomed and mentored key staffs, offered a seasoned voice to start up situations, guided and led collaborative M&A integration activities, and championed global engineering concept developments.

In addition to his executive leadership experience Tom holds a U.S. Patent for electrical center design and has chaired numerous SAE committees’ and has served as a U.S. representative on several ANSI committees. He holds a B.S. in Electrical Engineering Technology from Youngstown State University in Ohio and a Goizueta Executive Management certification from Emory University in Atlanta. Tom also served with the United States Navy and has the distinction of being the first enlisted man to receive the Surface Warfare Specialist medal.

Kristina K. Larsson
Consultant, Global Executive Search - Charlotte, NC

Kristina, a native of Sweden, is an executive search consultant with the Hayes Group International's Global Executive Search Practice in Charlotte, NC. In this role she is responsible for conducting client search assignments for top-level executive and specialist positions in the global marketplace. Kristina brings a successful track record as an executive search consultant which, coupled with her cross cultural experience, language skills and her focused, client driven relationships, will continue to add value to the firms' clients.

Prior to joining the Hayes Group, Kristina served four years as the Research Manager/ Consultant for Carnegie Worldwide, Inc., responsible for the firms' market and Internet driven research. She was involved in strategically formulating the networking process based on an understanding of the clients' culture, market position, competition, business strategy and the role and function of the position in question. Kristina's research and recruitment activities have included high tech, telecommunications, semiconductor, pharmaceutical, biotechnology and manufacturing industries as well as professional services businesses.

Dan Lenzi
Detroit, MI

Dan joined The Hayes Group as an affiliate in 1988. Prior to joining Hayes, Dan had 25 years experience directing marketing, sales, sales management, and training groups in major computer and robotics firms. He has held positions with GMFanuc Robotics, Digital Equipment, and Unisys. He is highly skilled in all areas of management training, especially in motivation and coaching. As Director of Training and Documentation at GMFanuc Robotics, Dan gained valuable experience in managing change. Major accomplishments included improving intra departmental relationships, while establishing a culture of "total customer focus" and the training over 3000 customers within budget and at a profit. Dan has a BS in Mathematics Education from Ferris State College and an MA in Administration from Western Michigan University.

Beth Miakinin
Seattle, WA

Beth Miakinin spent 25 years as an executive in Fortune 500 companies where she managed engineering departments, led large-scale project teams and provided leadership coaching for senior level executives and the 2500 leaders reporting to them.
 
Immersed in a global, competitive, demanding environment, she embarked on an intense study of how to optimize performance while maintaining health, vitality and life satisfaction.  Her success using her findings in her own life and with her employees and colleagues led her to position herself to help others do the same.

Beth holds a Bachelor of Science degree from the University of Michigan.  She has done graduate coursework in Counseling Psychology at Oakland University and is a graduate of Corporate Coach University.  Beth is based out of Seattle, Washington.

She has helped hundreds of professionals and leaders at all organizational levels to achieve their business, career and life goals.

Bob Mobley
Charlotte, NC

Bob is a Consulting Associate with The Hayes Group, where he concentrates on organizational development, training needs assessment, productivity improvement and communications. Bob has over 25 years experience consulting and training. An experienced facilitator, he has lead seminars and workshops in a wide variety of national and international businesses and industries including financial services, retailing and manufacturing.

Prior to becoming a Hayes Associate, Bob was vice president of HR development for Belk Stores Services where he had responsibility for all levels of training, management and executive development, internal/external communications, customer service and productivity improvement.

Bob holds a BA in economics and business administration from Wofford College and a Masters in Business Administration from Wake Forest University. He is also certified as a consultant to use the Five Factor Model Of Personality (NEO-PI-R).

Jon Scott-Maxwell
Senior Consultant - Bangkok and London

Jon, as a Senior Consultant, works with Hayes clients on their growth and development strategies, especially in Asia Pacific. He works both for North American and European clients striving to enter or grow their businesses in Asia Pacific, as well as Asia Pacific companies on their strategic growth at home and abroad.

Jon has had over 30 years experience managing international industrial businesses, most recently as the Chief Executive of Delta plc. He transformed the group from selling mostly into stagnant or declining European markets to half of the sales being made to growing Asia Pacific markets with above average returns.

Before Delta plc in 1997, Jon spent 24 years in the automotive components business, most recently as Managing Director of GKN Automotive Driveline Division. GKN achieved global market leadership being particularly successful in developing business with all the Japanese vehicle manufacturers and developing a global presence including manufacturing operations throughout Asia Pacific. Jon has lived and worked outside of the UK in Japan and Germany and now lives in either London or Thailand when not traveling on business.

Jon has a Bsc in Engineering Science from Durham University, a Diploma in Management Studies (DMS) from Slough College and attended an International Senior Management Program (ISMP) at Harvard Business School.