Influencing Skills

The influencing skills workshop is a dynamic and participative experience where participants learn and practice specific influencing techniques and skills. The participants learn how to better formulate a clear and accurate plan for influencing others, develop specific influencing strategies, and organize interactions to create desired results.  The Hayes Group uses their special video-recorded skill development method to truly help people make positive changes in influencing behaviors.

Workshop Design

This two-day workshop focuses on “learning through doing.” The participants not only learn valuable and practical how-to’s for improving their influencing skills, but discover for themselves how they communicate by observing videos after their video-recorded practice sessions.  Additionally, they get valuable feedback from their peers and the Hayes trainer.  Consistently, those attending the workshop have shared that what they learned in the training contributed to their being more successful on the job!

Video Recorded Skill Practice Sessions

During two skill development sessions, participants practice each technique, using applicable real-world situations, in a private one-on-one video-recorded session with an expert Hayes trainer. Playback of the session is viewed in small groups, where they receive feedback from the trainer as well as other workshop participants. Participants receive a personal copy of the videos for continued review and learning.

Participant to Trainer Ratio

The ratio of trainers to participants in this workshop is one trainer to four or five participants, enabling individual attention and maximizing the learning experience.

Workshop Content

• Understanding of critical factors in influencing
• Planning an approach by identifying the goal, analyzing the situation, and organizing thoughts effectively
• Understanding different approaches and which approach is best for each situation
• Using Force-Field analysis to minimize restraining forces and maximize driving forces
• Understanding different communication styles and how to adapt to them
• Focusing on where communication breaks down – tone, words, body language
• Adapting to different cultures
• Using specific influencing techniques
• Maximizing the environment
• Asking and answering questions and objections in order to add to success

Facilitators

Merwyn A. Hayes, Ph.D.

Merwyn is President and CEO of The Hayes Group International, Inc., a highly successful consulting firm focusing on people issues within organizations. The company was established by Merwyn in 1976 and has served over 1500 organizations. Merwyn has personally worked with over 500 organizations. His writings and consulting focus on helping people individually and as teams. Much of his work centers on leadership development, team… Read more »

Marge Z. Hayes, M.S.

Marge is a Managing Partner of The Hayes Group International, Inc. In this position she leads initiatives to improve leadership and organizational effectiveness. Examples of her recent consulting work include design and implementation of performance management systems; planning and team development for groups of executive leaders; change management; and management coaching. Marge has been a part of The Hayes Group since 1995. Her work for… Read more »

Michael D. Comer, D.M.

Mike has over 25 years consulting experience with both Fortune 50 companies as well as smaller organizations in organizational development, leadership assessment and development (executive coaching), and training development and delivery. Mike started his career at Andersen Consulting (Accenture) in Washington, D. C. where he was senior manager of Change Management Services for the southeast. He then spent 10 years as an independent consultant working… Read more »

Bo Carrington, MBA

Bo is a Senior Consultant for the Hayes Group International, Inc. Bo brings over 17 years of varied leadership experience to his clients. He has special skills in helping organizations bring out the best in themselves and their leaders. Bo is a professional facilitator and trainer with particular expertise in leadership development and coaching. His intuitive approach to coaching has assisted numerous leaders to grow… Read more »

Tom Jackson

Tom is a Senior Consultant with the The Hayes Group International. He has spent his career instilling, guiding and implementing best-in-class innovative practices in operations, business development, lean manufacturing, TQM and engineering. He specializes in establishing and executing management objectives with fiscal insight and accountability while providing leadership to the business sectors of operations, manufacturing and engineering communities to accelerate key aspects of next generation… Read more »

Workshop Fees

The cost of this workshop is $950 per person. This fee includes workshop materials, continental breakfast, lunches, and selected essays and books on maturity and leadership. Fee does not include transportation or hotel accommodations.