Margie Kensil, M.S.

Margie is a Senior Consultant with The Hayes Group International, having known and worked with Merwyn Hayes for over 20 years. She has spent her 25-year career in the field of performance improvement, working worldwide with people in a variety of industries and professions. She specializes in consulting and facilitating skill development in leadership, sales and sales management at the executive and senior management levels, and coaching across organizations, from executives to front-line employees. Margie’s passion and life’s work has always centered around helping people change their lives and accomplish their goals by changing their behavior. She focuses on helping leaders and team members get better results, separating the “critical few” behaviors and skills from the “trivial many” to improve the conversations they have at all levels of the organization. And when the leadership behaviors call for developing and leading a team, as well as diagnosing and improving problem performance, Margie helps leaders learn to engage in conversations that will result in the best chance for successful outcomes. During her 12 years with Omega Performance, a world-wide performance improvement company specializing in financial institutions, Margie served as Senior Vice President and Director of the International Task Force and as a member of the Executive Team, responsible for the company’s North American consultant and delivery force and for business development support and resourcing on the African continent. These experiences taught her the criticality of helping people know “what good looks like” no matter who or where they are, and supporting them to make these desired changes reality.

Her other corporate positions include Senior Vice President, Organizational Development and Training, with First Charter Bank (now part of Fifth Third Bank), Senior Consultant with the Hayes Group International, and Vice President and Manager in Organizational Development and Training for Crestar Bank (now part of SunTrust Bank) based in Richmond and Norfolk, VA.

Specific Coaching Experience:

Margie has coached leaders at all levels of organizations and in a number of countries. For six years, she served as both a coach and a coaching trainer to the North American division of one of the largest business software producers in the world. She worked as a coach with the CEO of the US division as well as her direct reports on how to create and embed a coaching culture throughout the organization. Over the course of the engagement, Margie trained over 500 senior, middle, and line managers on how to drive engagement and performance by having collaborative, feedback-based conversations. In the company-wide employee engagement survey conducted after the launch of the coaching initiative, the engagement numbers were significantly up. The coaching initiative was one of two drivers that was specifically named by employees as having the greatest positive impact on the organization’s culture. Margie has also served as coach to a number of senior and mid-level leaders in the financial services industry, in both large and small organizations. During her leadership roles, Margie was charged with
coaching her own staffs, in a number of situations, including team members who were housed locally as well as virtually and in several other countries. Margie has had the pleasure of working with Gulfstream in a coaching capacity for the last 4+ years.

Coaching Philosophy:

“Within each individual live greatness and the potential to move mountains. My job is to help each person realize and maximize their potential, achieving all that they’re capable of achieving. It’s a journey of self-discovery that begins with self-reflection and planning to identify where you are now and where you want to go. Then, we start on the journey together. I function as a ‘guide on the side,’ rather than the ‘sage on the stage.’ We build trust, collaborate at key mileposts along the way, and celebrate your success at the conclusion of the journey.”

Education:

Margie holds a BS in Education from Campbell University and an MS in Vocational/Technical Education from Virginia Polytechnic Institute and State University, with continuing studies completed at the University of Michigan’s Executive Management Program. Additionally, Margie is certified in several of the Lominger® employee development tools, is a certified practitioner of MBTI Step II, and is certified to administer the 360-feedback instrument from Personnel Decisions International and Zenger-Folkman.

Personal Information and Interests:

Margie and her husband Dan live in Concord, NC. Margie has realized that she must have been born with a sense of wanderlust – when not traveling for work, she thinks about what fascinating place she and Dan can visit next. She loves to find and sample (and sometimes cook!) good food and great wine. Mystery novels are one of her favorite down-time activities. If she could reinvent herself, it would be to do something with animals, one of her abiding passions.